Refund & Cancellation Policy
At hrspbooking, we strive to provide a smooth, transparent, and reliable service for ordering compliant and standard number plates. We understand that certain situations may require order cancellation or refund. This Refund & Cancellation Policy explains the conditions, timelines, and process in a clear and fair manner.
Eligibility for Refund
You may be eligible for a refund under the following circumstances:
- If your number plate is not delivered within 28 days from the date of successful booking.
- If the order has not yet been manufactured, dispatched, or installed.
Refunds are considered only after verification of the order status and delivery records.
Cancellation Policy
If you notice an error in your booking details such as vehicle number, plate type, or delivery address, you must act promptly.
- Contact our support team within 4 hours of placing the order.
- Send a cancellation request via email or WhatsApp with the subject line: “Number Plate Cancellation Request”.
Requests received after 4 hours cannot be cancelled, as the order may already be in the processing or production stage.
How to Apply for a Refund
To request a refund, please follow the steps below:
- Ensure that 28 days have passed since your booking date.
- Send a refund request via email or WhatsApp including the following details:
- Order ID
- Vehicle Registration Number
- Proof of Payment or Receipt
Our support team will review your request and contact you regarding approval or rejection.
Refund Processing Timeline
- Approved refunds are processed within 21 business days.
- Refunds are credited to the original mode of payment.
- Depending on your bank or payment provider, it may take an additional 5–7 business days for the amount to reflect.
Cases Where Refunds Are Not Applicable
Refunds will not be issued under the following conditions:
- Errors in booking details not reported within the 4-hour cancellation window.
- Failure to receive delivery due to customer unavailability or incorrect address.
- Duplicate or multiple orders placed by mistake.
- If the number plate has already been manufactured, dispatched, or installed.
Contact Us for Support
If you require assistance related to booking, cancellation, or refunds, please contact us:
- 📧 Email: hrspbooking@gmail.com
- 📞 Phone / WhatsApp: +91-9821254852
Our support team is committed to resolving your concerns in a fair and timely manner.
Important Notice
hrspbooking is an independent private service provider. We are not affiliated with any government authority, RTO, or official portal. All refund and cancellation requests are governed solely by this policy and handled directly by our team.